Client Overview

Our client, a leading company in the heavy machinery, stone, and mining industry, was struggling with declining production levels. With a large workforce and complex operations, they faced challenges in optimizing productivity and efficiency.

The Challenge

The company was experiencing a drop in daily production from 1,300 tons to 800 tons, significantly impacting profitability. After analyzing the situation, HR Tactics identified the key issues:

Unclear Roles & Responsibilities:

Employees were unsure of their tasks, leading to inefficiencies.

Dependency on a Few Employees:

Critical operations relied on a handful of workers, creating bottlenecks.

Lack of Performance Tracking:

No structured system was in place to monitor site efficiency.

Site Supervision Gaps:

Supervisors were not effectively tracking work schedules, machinery breakdowns, and task completion rates.

Our Approach & Solution

HR Tactics took a data-driven approach to resolve these issues:
  • 1. Weekly Data Collection: We started tracking key production metrics and factors influencing daily output.
  • 2. Process Optimization: Identified inefficiencies in task allocation and dependencies.
  • 3. Redefined Site Supervisor Responsibilities:
  • Implemented hourly task tracking to ensure work was progressing as planned.
  • Adjusted supervisor timings to better align with peak production hours.
  • Introduced a breakdown monitoring system to minimize machinery downtime.
  • 4. Employee Role Clarity & Task Redistribution: Reduced dependency on a few employees by restructuring workforce responsibilities.

Results & Impact

After a 6-week monitoring and implementation period, the results were significant:
  • Production restored to 1,300 tons/day, eliminating the 38% drop.
  • Improved task ownership, reducing delays caused by role confusion.
  • Better workforce distribution, minimizing bottlenecks.
  • Efficient machinery management, reducing downtime and maximizing production hours.

Client Testimonial

HR Tactics brought a structured approach that helped us regain lost productivity. Their data-driven insights and process improvements made a tangible difference, and we are now operating at full capacity!

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